Based on articles 15 and 16 of the Federal Law on Protection for Personal Data in Possession of Individuals; We inform you that the INSTITUTO DE LA VISION LA CARLOTA S.C. which is located at Avenida Doctor Carlos Canseco No. 209 Interior "A" entre Avenida Libertad y Calle Las Flores, Colonia Zambrano in Montemorelos, Nuevo León Código Postal 67512; is responsible for collecting and receiving your personal data; the use that is given and its protection

Your privacy is important to us. Therefore, the following statement explains the management practices of your information, as well as the decisions you can make regarding the way your information will be collected and handled; protected and removed.

Therefore, this policy explains what you should do if you do not want your personal information used for marketing and/or statistical purposes, and how you can change information that has been sent to us.

El INSTITUTO DE LA VISION LA CARLOTA S.C. may ask to provide personal information that can identify you and request some optional information; However, some information can be requested as mandatory. The mandatory information may include your name, address, e-mail address, telephone number, and method of payments, as well as related comments. Identifiable personal information may be sent to a company that is related to the INSTITUTO DE LA VISIÓN LA CARLOTA, S.C., in an appropriate manner and with the appropriate infrastructure to handle requests or feedback.

This document contains the following:

  • Privacy Notice Agreement
  • Collecting Your Personal Data
  • Purpose and Handling of Your Information.
  • Additional Information We Might Collect.
  • Children's Privacy and Web Services
  • Information Security
  • Changes in Our Policy
  • Contact Us

1.- Privacy Notice Agreement

By providing personal data to INSTITUTO DE LA VISION LA CARLOTA S.C. you confirm that you agree to the terms of our current Policy as presented in this document.

If you do not agree with any term of this Policy, please do not provide any personal data. If you choose not to provide your data, certain features may not be accessible, and some services may not be provided.

If you provide your data and we do not obtain your expressed disagreement to personal data being transferred in the manner and terms described above, we will understand that you have given your tacit consent.

2.- Collecting Your Personal Data

"Personal Data" means any personal identifiable information requested by the INSTITUTO DE LA VISION LA CARLOTA S.C. including but not limited to the following: your name, age, marital status, gender, address, zip code, phone number, e-mail address, education level, RFC, signatures, diseases along with personal, and family medical history among others. Likewise, work applications, and the creation of legal documents keeping updated data for internal use.

The personal data we collect is intended to identify, and advertise our services and products along with its adjustments; prepare conferences, studies, and programs that are necessary to determine consumption habits. Conduct periodic evaluations of our products and services to improve their quality; Evaluate the quality of the service we provide, and in general, to comply with the obligations we have contracted; Therefore, the following information is required:

Based on the Law of Protection of Personal Data in Proprietary Rights, the following data is considered sensitive: religious beliefs, sexual orientation, racial or ethnic origin, and health condition.

If information is not needed, the company will not require it, but what is explicitly requested must be provided; If not provided, we will not comply with every one of the obligations contracted.

The fact that you provide us with personal information means that you are giving consent to use such information following the terms of this Policy, which includes your right to limit the use of the information.

For the purposes indicated in this privacy notice, we may collect your data in different ways:

  • When provided directly via e-mail, telephone or personally.
  • In a hand-written format, through our customer service.
  • When visiting our website, or use our online services.
  • When we obtain information through other sources that are permitted by law.

3. Purpose and Handling of Your Information

When you provide us with your personal information, we will use it for the specific purpose for which it was collected, such as private procedures, statistics, or to participate in promotional and sample testing.

We do not share your information with third parties that are not related, or directly involved in the operation and management of the INSTITUTO DE LA VISION LA CARLOTA S.C. Except completing your transaction and, if shared, it is subject to agreement with those companies to treat it as confidential information, and with the understanding that it cannot be used for any purpose other than the function as such. However, at any given time, you may choose to stop providing this information.

We may contact third parties to manage or analyze the information we collect, including personal information, to enhance our products, services, and the usability of the site. Additionally, and in case you request a product, service, or training, we may provide your personal information to distributors, or third parties to deliver the product or provide the service. As a result, the third party will contact you to help with your service request if we cannot do it directly. These third parties will not have clearance to use your personal information in any other way for which it was provided. By policy, the INSTITUTO DE LA VISIÓN LA CARLOTA S.C. does not sell personal information.

Eventually, we could complement the information you have provided us through third parties and, we use this information for statistical and marketing purposes, and to improve your experience and the quality of our products and services.

Moreover, we inform you that in case we are required by law or order of competent authority, we will disclose your personal information as established by law, or by the authority; In which case the authority will be required to maintain confidentiality and restricted access to the same based on the applicable laws and regulations.

Finally, we inform you that your data may be transferred to entities of the same interests as INSTITUTO DE LA VISIÓN LA CARLOTA S.C. at the national, or international level, with the general objective of fulfilling the purposes for which you have provided your data.

In case that we do not obtain your expressed opposition to your data being transferred in the manner and terms described above, we will understand that you have given your consent tacitly for it.

4. Additional Information We Might Collect

The following describes additional information considered as sensitive information that we might collect to improve the quality of the services and products offered, such as religious beliefs, sexual orientation, racial and ethnic origin, or health conditions.

For the services provided over the Internet, we rely on “Cookies." A cookie is a file or piece of information that is recorded by your browser on your hard drive. The INSTITUTO DE LA VISIÓN LA CARLOTA S.C. may use "Cookies" to gather additional information during your visit to our website, as well as particular areas of interest offered on our site. We collect information to improve the usability of our page and to fix and improve our content to provide a better service. "Cookies" could also be used to speed up the future activities of this site, for example, when you revisit a page, the cookie will allow it to recognize you with the information and may not request it a second time.

Most search engines are programmed to accept "Cookies." If you prefer, you can adjust your browser to reject "Cookies," or to warn you when "Cookies" are being sent. The restriction of cookies when entering a website may result in the inability to visit certain areas of our website or receive personalized information during your visit. Should be noted that this recollection is intended to provide a quality experience for our users and that it is an effective source of information. Finally, some pages that you visit may use "pixel tags" (also known as "clear gifs") this is to collect information regarding how you browse our pages. This information is used to evaluate and compile data on how these pages perform.

The site may contain hyperlinks to and from other Internet sites, including other sites apart from the INSTITUTO DE LA VISIÓN LA CARLOTA S.C. These sites may have different privacy practices to the sites described here. This statement applies only for this site; For further information on hyperlinks, please remember to read the privacy notices for the sites you visit.

5. Children's Privacy and Web Service.

El INSTITUTO DE LA VISION LA CARLOTA S.C. is committed to protecting the privacy of information provided regarding children. All information collected in regards to minors must be provided by the parent, guardian, or legal representative thereof. We do not collect personal information directly from children under age.

Our Web service contains an enabled system for the use of Cookies and Web Beacons; Cookies are text files that are automatically downloaded and stored on the user's hard drive when browsing a specific Internet page; This will allow the server to remember particular information about this user, including preferences within the displayed site, name, and password.

Likewise, web beacons are images inserted in an Internet page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user's IP address, duration of interaction time on the page, and the type of browser used, among others.

6. Information Security

We take the necessary precautions to keep your personal information safe. All such personally identifiable information is subject to restricted access to prevent unauthorized approval, modifications, or misuse.

If you consider that your right to protection of personal data has been damaged by any behavior from our employees, actions, or responses, assuming that in the processing of your personal data there is a violation of the proVISIÓNs of the Federal Law of Protection of Personal Data in Ownership of Individuals, you may file the corresponding complaint to the IFAI; For more information www.ifai.org.mx

INSTITUTO DE LA VISION LA CARLOTA, S.C. notifies the cases in which consent will not be required for the processing of personal data, in accordance to the proVISIÓNs of ART. 10 of the Federal Law on Protection for Personal Data in Ownership of Individuals that establishes:

  • Is provided for in a Law or Regulation;
  • The data appears in public access sources;
  • Personal data be subject to a prior dissociation procedure;
  • Has the purpose of fulfilling obligations derived from a legal relationship between the owner and the compelled;
  • There is an emergency that could potentially harm an individual on his person or property;
  • Become indispensable for medical care, prevention, diagnosis, proVISIÓN of health care, medical treatment, or management of health services, while the owner is not able to grant consent, under the terms established by the General Health Law and other applicable legal proVISIÓNs, and that such data processing is carried out by a person subject to professional secrecy or equivalent obligation, or
  • Resolution from a competent authority is issued.

7. Changes in Our Policy

The INSTITUTO DE LA VISION LA CARLOTA S.C. reserves the right to modify this Policy at our sole discretion. Any new policy will be displayed in the best way to make it known to users; so we encourage you to visit our website constantly: www.ivision.mx, to remain informed.

8. Contact Us

It is important to inform you that you have the right to access, rectify and cancel of your personal data, as well as to oppose the treatment of it, or to revoke the consent that for this purpose has been granted to us.

To do so, it is required to submit an application in the terms set out by the law to the INSTITUTO DE LA VISIÓN LA CARLOTA S.C. through our Customer Service Department, located at: Avenida Doctor Carlos Canseco No. 209 Interior "A", entre Avenida Libertad y Calle Las Flores in Colonia Zambrano, in Montemorelos Nuevo Leon Mexico; Código Postal 67512, or send the request via email to privacidad@lacarlota.um.edu.mx Once sent, please call (01) (826) 263 09 17, Ext. 3051 to ensure the reception of it.

Your request must be accompanied by the following information: a) full name, b) age, c) marital status, d) gender, e) landline and/or cell phone number, f) e-mail, g) street address, h) copy of official identification.

We will have a maximum period of five working days to meet your request, and we will inform you of the procedure through Customer Service. Additionally, we will send you via email or, in such case, postal mail, the notification of Rectification and/or Cancellation of your data, as the case may be.

By signing this Privacy Notice or consent, you agree that your personal and sensitive data are treated under the terms and conditions of this Privacy Notice and with the Law on Protection of Personal Data in Ownership of Individuals.